The product arrived four weeks late and damaged. Furthermore, the supplier has refused to assist with the rectification costs. This situation is unacceptable.sts
Phản hồi từ nhà cung cấp:
Our company has had more best reviews from other buyers, regarding your order, we use CIF shipping terms, we are responsible for shipping the house to the port. All the buyers cooperate with our factory, we will update the maritime transportation information for the buyers in time, and before the goods are about to arrive at the port, I also prepare all the documents and materials for customs clearance for you, and inform you to handle customs clearance and pick up the goods in advance. But you didn't listen to us. We shipped the house to the port of Brisbane at the specified time.
Before the delivery of the house, there is no quality problem in the house. I have also taken a video for you, and we will deliver the house to you after you check that there is no problem.
09 Mar 2025